Webinars
Are you getting the most out of REACH?
Unlock your full potential by participating in our free Webinars!
We’ll offer various sessions, each one uniquely focused on teaching a specific area within REACH.
Webinars will be recorded and will be posted following each session. Please allow up to 48 hours due to processing time.
Note: As an added security measure, you are required to fill out your information to download the recorded webinar.
Whether you’re just getting started or want to increase your knowledge, participating in a webinar will help ensure you’re getting the most out of your REACH account.
** Space is limited. Be sure to reserve your spot today.
Upcoming Webinars
Wednesday, May 17th, 2023
12:00 pm – 1:00 pm EST
10. A Developer’s Guide to REACH
Designed for your web and development team, hear from our CEO and Founder about your various customization options within REACH. We’ll discuss integrating REACH with your website, your various Theme options, API access and documentation and more.
Wednesday, July 19th, 2023
12:00 pm – 1:00 pm EST
11. All About Products
We’ve recently made several updates to our Products, join us to learn what’s new! We’ll show you how to set up your Products online store to sell unlimited products with unlimited variants, view and report on your Orders and set up Sponsorship Gifts.
Wednesday, August 16th, 2023
12:00 pm – 1:00 pm EST
12. All About Events
Learn about REACH’s built-in Event Management System that helps you plan and manage your events. We’ll detail our recent updates, show you how events are tied into your supporter’s records and more.
Past Webinars
Wednesday, March 22nd, 2023
1:00 pm – 2:00 pm EST
9. All About the Donor Portal
Learn all about the Donor Portal, where your donors can log-in to access and manage their information, read updates about their sponsorships, and send and receive communication.
What We Covered:
How to Help your Supporters Login
Customizing your Donor Portal
Customizing Emails with First Time Login Instructions
How to Update Payment Information
Printing Contribution Statements from the Donor Portal
Messaging a Sponsorship from the Donor Portal
Purchasing a Sponsorship Gift from the Donor Portal
Donor Portal Alerts
Catch Up Alerts for Past Due Donations
Wednesday, February 22nd, 2023
12:00 pm – 1:00 pm EST
8. All About Past Due and Recurring Donations
Learn all about past due and recurring donations in REACH. We’ll detail exactly what they mean, how to reconcile past due donations and provide your many options for recurring donations.
What We Covered:
How to Correctly Set Up a Sponsorship for a Supporter
How Past Due is Tracked
How to Adjust Number of Sponsorship Shares
How to Add a Sponsorship to an Existing Sponsorship
Sponsorship Account Rules
Recurring Donation Account Rules
Offline Sponsorship Past Due Notification
Donor Portal Past Due Indicator and Catch Up Alert
Wednesday, January 18th, 2023
12:00 pm – 1:00 pm EST
7. How to Use Reports in REACH
Reports give you access to your REACH data. Build, filter and schedule reports in endless combinations. Learn about your reporting options, how to build reports to run efficiently and how to read and understand the returned data you need.
Wednesday, November 16th, 2022
12:00 pm – 1:00 pm EST
6. Tips & Tools for Your Fundraising Campaigns
Learn all REACH has to offer for your fundraising campaigns. We’ll go over creating a gift catalog, setting up a campaign, sending to a mailing list from reports, setting up a special donation form and setting up text to give keywords and more.
What We Covered:
Example Webpage
Gift Catalogs
Campaign Fundraising
Donation Forms
Text to Give
Wednesday, October 19th, 2022
12:00 pm – 1:00 pm EST
5. Communicating with your Supporters
Learn the many ways REACH allows you to communicate with your supporters. We’ll discuss managing your settings, ways to follow up with your supporters, how to send mass communications and getting news updates to your supporters.
What We Covered:
Communications Overview
Emails
Email Templates
Supporter Notifications
Messages
Text Messages
Wednesday, September 21st, 2022
12:00 pm – 1:00 pm EST
4. What’s New in Sponsorships?
Learn all about our newest updates to sponsorships. We’ll discuss sponsorship best practices, demonstrate our newest features, get your live feedback and explore some things you may not know you can do. We look forward to sharing with you!
Wednesday, August 24th, 2022
12:00 pm – 1:00 pm EST
3. REACHpay: The New Payment Gateway from REACH
We know cost and efficiency are important. With REACHpay, there is a single transaction fee and your entire donation process will be handled within REACH. Using REACHpay simplifies your donation process and lowers your costs.
Wednesday, July 20, 2022
12:00 pm – 1:00 pm EST
2: Getting the Most of REACH: New Features
REACH is growing and improving! Are you changing with us? We want to make sure you’re benefiting from our latest features. Learn all about our newest features and the simple steps you can take to implement them yourselves.
Wednesday, June 22nd, 2022
12:00 pm – 1:00 pm EST
1: Managing and Grouping Your Supporters
Learn the many ways REACH offers to group and segment your supporters. You’ll leave with a better understanding of how to keep your supporter data clean, how to merge any duplicate records and how to find and generate the data you need.
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