REACH automatically creates a public website/portal for you when you sign up for your account.
It will be the name of your organization entered at signup followed by .reachapp.co
Your Admin Console login page will be similar to – yourorganizationname.reachapp.co/admin
And, your Donor Portal login page will be – yourorganizationname.reachapp.co/users
You will be shown these links on the Sign Up confirmation screen when you first start your account:
And, you will receive these links in your welcome email.
Once signed into your Admin Console, you can view your public portal anytime by clicking on the icon in the top right and then any of the subsequent pages you’d like to view on your public site.
If you forget your password, you can click on the Forget Password link on the login page. If you are a Primary Admin, you can also set up additional Admin Users for your account.
If you have just started a REACH account, refer to our setup articles to get started. We offer two options:
- REACH Setup Checklist for clients wanting to set up REACH on their own; and,
- Setup Checklist with Expert Assistance: Your Guided Onboarding for clients seeking paid assistance with setting up REACH.
Review our Admin Console Navigation article to familiarize yourself with where things are.