View our Webinars
Did you miss one of our Webinars? Don't worry, you can download them at any time and watch at your convenience. We list what was covered in each one so you can quickly find topics of interest. View Webinars
Two-Factor Authentication
You now have the option to enable Two-Factor Authentication (2FA) on your personal REACH Admin account. 2FA is strongly recommended for REACH Admin accounts but is not currently required. When using 2FA with REACH, if attackers are able to access your account with your username and password but do not possess your physical device
Advancing Sponsorships
Did you know we offer a Bulk Update option for advancing your sponsorships by grade or age?Save time and avoid updating them one by one by completing a bulk update.REACH Tip: This is also available for any custom fields you have set in a numeric value. Learn More
Email Tracking
REACH allows you to track any Emails sent from within the system. Email Tracking is available for organizations on the REACH Pro or Pro Plus plan. Tracking information will include when the email was sent and its recipients, who opened the email, the open count and the last opened date. Tracking information will be
Push Notifications
Push Notifications are now available on the Donor Mobile App! Help ensure your supporters never miss your important messages and updates by sending alerts directly to their phones using push notifications. Note: This feature is only available to REACH clients who have set up the Donor Mobile App for their organization.
UTM Tracking
REACH allows organizations to track the source of their donations, new supporters and sponsors by using UTM parameters. UTM parameters can help your nonprofit know exactly which marketing strategy – whether email, social post, fundraising campaign, guest post or tweet – brought in your donations, new supporter or new sponsors to your cause. REACH
Supporter Notifications
You can now create custom emails and drip campaigns that are automatically sent to your supporters after certain events take place in REACH. Supporter notifications can be set up for the following events: Event Registration When an Offline Sponsorship (paid by cash or check) is past due When an Offline Sponsorship (paid by cash
Tags
You can now add Tags to various records within REACH. You can assign an Admin to a Supporter record, assign a priority to a Sponsorship or a status to a Project or a Place. Those are just a few examples - use Tags however your organization deems useful. Tags are visible to admins only,
Top 15 Things to Do Now
Are you using REACH to its fullest? We've compiled a list of the Top 15 Things you can do right now to ensure you are taking advantage of some of our latest features. Work smarter, increase your donations, get those sponsorships sponsored and enhance your communication. Did you Know?: We list all of our monthly updates
Video Messaging is Here!
Great news! Your supporters can now include a video message when communicating with their sponsorships. This capability is available from the Donor Portal, Donor Mobile App and Admin Console. Note: Due to internet availability and data usage costs, we highly recommend that supporter's videos are 30 seconds or less. We hope this helps encourage your donors
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