You now have the option to enable Two-Factor Authentication (2FA) on your personal REACH Admin account. 2FA is strongly recommended for REACH Admin accounts but is not currently required. When using 2FA with REACH, if attackers are able to access your account with your username and password but do not possess your physical device
Did you know we offer a Bulk Update option for advancing your sponsorships by grade or age?Save time and avoid updating them one by one by completing a bulk update.REACH Tip: This is also available for any custom fields you have set in a numeric value. Learn More
Push Notifications are now available on the Donor Mobile App! Help ensure your supporters never miss your important messages and updates by sending alerts directly to their phones using push notifications. Note: This feature is only available to REACH clients who have set up the Donor Mobile App for their organization.
REACH allows organizations to track the source of their donations, new supporters and sponsors by using UTM parameters. UTM parameters can help your nonprofit know exactly which marketing strategy – whether email, social post, fundraising campaign, guest post or tweet – brought in your donations, new supporter or new sponsors to your cause. REACH
You can now create custom emails and drip campaigns that are automatically sent to your supporters after certain events take place in REACH. Supporter notifications can be set up for the following events: Event Registration When an Offline Sponsorship (paid by cash or check) is past due When an Offline Sponsorship (paid by cash
You can now add Tags to various records within REACH. You can assign an Admin to a Supporter record, assign a priority to a Sponsorship or a status to a Project or a Place. Those are just a few examples - use Tags however your organization deems useful. Tags are visible to admins only,
We’ve made it easier to quickly add your supporters to Groups directly from your Reports. Generate a report, filtering your supporters as desired. Then, select any number of supporters from the results and click a button to quickly add those supporters directly into a Group. It's that simple! Learn More
We’ve created a new report to help you better delve into your supporter’s information and engagement with your organization. Use it to answer questions like: - Which supporters have never sponsored? - Which supporters were born in April? - Which supporters started supporting our organization in 2021? - Which supporters made a donation in March
Do you want to capture how your new supporters found out about your organization? You can now add a "How did you hear about us?" field on your Donation Forms. We took into consideration several things for this update: the ability for each organization to have custom responses, how to best collect this information,
It's that time of year! Learn how to customize and send your contribution statements to your supporters. Note: We recommend resolving any duplicates records prior to generating the report. Once prepared, you can choose to email supporters (with an email address on file) an attached PDF of their statements. An admin will be emailed a PDF of statements (for supporters without an
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