We're excited to announce our newly redesigned REACH Admin Console! In redesigning the console, our primary goals were to make common tasks easier and your information more accessible. A BIG thank you to our partners who have been instrumental in providing invaluable feedback - much of which has been included in this new Admin Console.
Reminder: Tomorrow, from 7:00am - 9:00am EST, we will be performing a database upgrade to the REACH system. During this 2-hour maintenance window, REACH will be inaccessible. All operations around the REACH system will resume immediately following the maintenance window. Even the best systems need a regular tune-up. Thank you for your patience and
Join us in congratulating Caleb and Renée! Caleb has been promoted to a Junior Developer role. Most of you already know Caleb - whether through his resolving of your support tickets, answering your phone calls or providing you with a demo of REACH. What you likely didn't know was his involvement in the development
We have made some updates to our text messaging component. Now, when creating a new text message, you can choose to send the text message to currently active sponsors only. Previously, the option was to send to all sponsors. Secondly, you can send a text message directly to your supporter from their supporter profile
Automating time-consuming tasks can save you loads of time every week. We offer a wide range of automations to make your job of running a nonprofit easier. Besides simply saving time, our CRM automations have several benefits helping you to focus on your most important tasks: Increase your donations by requesting additional donations to
Benefit from an overall, improved performance. Other notable updates include: Scheduling: Reports can now be scheduled to run weekly (on the day of your choice) or monthly (on the date of your choice). Multi-Select Dropdown: Choose any combination of groups, affiliates, purposes, payment types, items, etc. when generating your reports. Customize Your Display: Choose
**This position has been filled. Thanks for your interest!** We are seeking a full-time (35 hours per week) Technical Support Specialist. This is a remote position that will handle email and phone support requests and provide online demos for current and potential clients of our REACH sponsorship and donor management platform.
GOYA Ministries is thrilled with the success of their end of the year Virtual Celebration campaign, and so are we! Let's dive into their campaign and look at what worked and what we learned. When setting out to start this campaign, GOYA wasn't sure what to expect. They typically host end of year banquets
We have you covered for tax season. We've updated our Contribution Statement tool. It's now easier for you to prepare your statements and send them to your donors. New this year, you can choose from two Contribution Statement mail merge templates to customize. Watch this quick video that explains how to use our Contribution
We will be closed on December 24th & 25th. For the week between December 26th and December 31st, we will be working with a reduced support staff in order for our employees to enjoy time with their loved ones. Emailing our Support team is the best way to contact us during the time. Please
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