Registration information is shown: 

• On a Supporter’s profile under the Event Registrations tab; and, 
• At the bottom of the Event dashboard under Registrations

Admins can also set up an Admin Notification to be notified when a supporter has registered for an Event. Refer to our Admin Automations article for further instructions. 

Supporter Profile View#

To view a supporter’s Event Registrations from the Supporter’s Individual Record:

Go to the Supporter record > Click on Event Registrations tab

You will see the Event Title, Registration Date, Event Date, Tickets and Status. 

From here, you can:

• View Details for the Registration
• Edit the Registration, including their custom fields and additional information
• Cancel and Refund the donation (registration)

Event Page View#

To view a supporter’s Event Registrations from the Event’s Individual Record:

Go to Events > Click on the Event’s Title

Scroll down to find the Registrations section

You will see the number of Registrations, Event Date, Supporter Name, Ticket Types and Status

From here, you can:

• Generate an Email to the registrants
• Export to Excel, this will export the registrant and any attendee data to a spreadsheet

Next to the supporter registrations, there are buttons to View Details, Edit and Cancel and Refund Donation. 

From the View Details button, you can see the Date, Supporter name and link to their profile record, Status, any Custom Form Fields and Tags, Item, Ticket Type, Quantity, Tax-deductible and Taxable amounts, Total Price and Item Total and their Donations/Payments 

• Note: Next to the Donation, click Edit and then Edit Cart to edit the Amount, Purpose and Event Ticket if needed.

From the Edit button, you can edit Custom Form Fields.

Use the Cancel and Refund the Donation (registration) to cancel and provide a refund.