REACH offers several different plan levels to meet your organization’s needs and budget requirements.

When signing up for REACH, you will first need to determine your payment gateway.

• If you choose to use REACHpay as your payment gateway, sign up here.
• If you are already using a different payment gateway, sign up here.

Plan Details#

All Plans Include#

• Unlimited Donor Records
• Unlimited Admin Users
• Unlimited Online & Offline Donations
• Unlimited Secure Hosting
• 100% Cloud-Based Platform
• Custom Website Design
• Mobile-Friendly Optimization
• Social Media Integration
• Text-to-Give
• Text Blasts (monthly allotment based on your plan; see Pricing page)
• Online Store
• Projects & Places
• Built-In Reports
• Automated Tax Documentation
• Access to Knowledge Base
• Unlimited Customer Support

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Plan Options#

Fundraising Plan
Includes basic donor management with fundraising and peer-to-peer campaigns.

• 500 texts/month
• $50/month + 2% online transaction fees
• Does not include sponsorship management.

Sponsorship Plan
Includes basic donor management with sponsorship management tools.

• 500 texts/month
• $50/month + 2% online transaction fees
• Does not include fundraising or peer-to-peer campaigns.

Essentials Plan
Full donor management with fundraising, sponsorships, custom forms, and email templates.

• Relationships
• 1,000 texts/month
• $99/month + 1% online transaction fees

Pro Plan
Everything in the Essentials Plan, plus:

• Email Tracking
• API Access
• Ability for supporters to donate towards their pledges
• Blacklist Countries
• 2,000 texts/month
• $199/month + 0.5% online transaction fees

Pro Plus Plan
For those not using REACHpay as their payment gateway.

• Includes all Pro Plan features
• Flat rate: $300/month transaction fee
• 2,000 texts/month
• Email Tracking + API Access

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Compare all plans on our Pricing Page
Learn about Basic vs Full Donor Management
Explore the full list of features on our Features Page

How do I change my REACH plan level?#

You can update your plan at any time by going to Account Settings > Details. Select a new plan from the Plan dropdown and click Save Changes.

Note: If you’re switching to a REACHpay-enabled plan, please contact us at support@reachapp.co. We’ll enable the option and guide you through the setup process.

Plan changes take effect immediately and will be reflected on your next invoice.

Many organizations upgrade when they want extra features or when the savings on transaction fees or text messaging outweigh the monthly plan cost.

Important: If you downgrade from Full Donor Management to Basic Donor Management, you will lose access to certain features and data—particularly on supporter pages.