To accept online donations through REACH, your organization must connect to a supported payment gateway. REACH integrates directly with your chosen gateway, allowing supporters to give online securely.

Each REACH account can connect to one payment gateway.

Recommended Gateways #

We recommend REACHpay—our built-in, PCI-compliant payment gateway powered by Stripe Connect—or our direct integrations with Stripe and Authorize.net.

Both options provide seamless setup, secure transactions, and full support within the REACH platform.

REACHpay#

REACHpay is available to all plan levels for U.S.-based nonprofits and offers several advantages designed specifically for fundraising:

• Simplified Fees
  • One transaction fee—no separate fees for REACH and a third-party gateway.
• Secure & Compliant
  • PCI Level 1 compliant, powered by Stripe Connect.
• Flexible Payment Options
  • Accepts all major credit cards, Google Pay, Apple Pay, and ACH/EFT donations.
• Automatic Card Updater
  • Keeps saved payment methods current to help prevent missed donations.
• Advanced Fraud Protection
  • Built-in tools help detect and reduce fraudulent activity.
• Direct Bank Payouts
  • Funds are deposited directly into your organization’s bank account.
• Payout Reconciliation Report
  • View detailed line items and donation data associated with each REACHpay payout directly in REACH.

View the REACHpay Setup Guide to get started.

Stripe and Authorize.net#

For organizations outside the U.S. or those already using Stripe, you can connect your Stripe account directly to REACH. This integration provides secure processing, ACH/EFT support (where available), and Stripe’s global payment options.

Authorize.net also provides secure processing, ACH/EFT support and global payment options.

Contact us if you’re an organization outside the U.S. and need additional payment gateway options.

Using a Payment Gateway during Your REACH Trial#

To accept donations during your 60-day trial, you’ll need to set up REACHpay, Stripe or Authorize.net.

Adding a gateway during your trial will not end your trial early. However, any transaction fees from donations received during the trial will be billed to your organization.

Your REACH plan fee is waived for the first month of the trial. If you continue using REACH after the trial, you’ll be billed at the end of your second month for:

• Your REACH plan
• Any transaction fees from donations received during the trial

If you cancel before your trial ends, you won’t be charged for your plan but will still be responsible for any transaction fees incurred.

Testing your Payment Gateway#

After setup, we recommend running a test donation to confirm everything is working correctly. A successful donation will display in both REACH and your payment gateway. You can refund the test donation afterward if desired.

Switching Payment Gateways#

You can switch to REACHpay at any time without disrupting donations or requiring supporters to re-enter their payment information.

Follow the setup instructions in the REACHpay Setup Guide or contact our support team for assistance.