Updating Sponsorship Cost and Shares

In this article, we discuss when an organization wants to update their sponsorship cost per share or number of shares per sponsorship.

Organizations can update the number of Shares offered per Sponsorship at anytime. Please see Option B below.

When it comes to updating Cost Per Share, there are two scenarios:

Option A: Bulk Update Cost Per Share for All Sponsors

In this scenario, an organization can increase the Cost Per Share of a sponsorship type, say from $35/month to $40/month, and it will take effect for all current and new sponsors of those sponsorships. The system will update all records and recurring donations, and you will have the option of sending a notification to those current sponsors.

To learn how to bulk update your Cost Per Share by sponsorship type, view our Bulk Update Cost article.

Option B: Update Cost Per Share for New Sponsors Only

In this scenario, an organization can increase the Cost Per Share of a sponsorship type, say from $35/month to $40/month, and it will take effect for new sponsors only. Current sponsor’s recurring donation amount will not change.

To change the sponsorship cost per share amount for a sponsorship (for example, increasing the cost from $30 to $40 per sponsorship share) or the number of Shares available per Sponsorships (for example, it will now take 5 shares to fully sponsor a sponsorship instead of 3) you will need to edit the Sponsorship Type.

Here’s how:

  • From the left-hand side of your Admin Console, click on Sponsorships > Sponsorship Types
  • Next to the Sponsorship Type you wish to update, click Edit
  • Next to Cost per Share, update the amount
  • And/Or, next to Shares, update the amount
  • Scroll down and click Save Changes

Note: In this scenario, the new Cost per Share amount and number of Shares will only be in effect for any new sponsorship started after the update.

Current sponsor’s recurring donation amount will not change.

For example, if you increased the Cost per Share amount from $30 to $40, new sponsors will be charged at $40, but any current sponsors share amount will remain at $30.

Reminder: REACH does provide an option to update all sponsors recurring donation amounts. This requires you complete the bulk update described in Option A above. See our Bulk Update Cost article for more information.

Update Individual Sponsor Amounts as Needed

If you want to update any individual current sponsors, you will need to access and edit their individual Sponsorship-Supporter records.

Here’s how:

  • From the Supporter record, select the Sponsorship to view the Sponsorship-Supporter record
  • In the top right the page, click Actions > Edit Sponsorship Supporter
  • Update number of shares, and/or the Total Amount
    • Note: This will automatically adjust the recurring donation amount for that supporter starting with the next scheduled donation.
  • Scroll down and click Save Changes

Note: Increasing both the Cost per Share and the number of Shares may also effect the Past Due calculations for that record, as the system will track all giving based on the new amount. If this occurs, an admin can Mark as Current for those records going forward. When you do Mark as Current, you may see a Skipped notice listed under Donations on the Sponsorship-Supporter record. This is the system simply disregarding the new amount it is expected to correct the numbers and not actually skipping a payment.

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