In this article, we explain how to update sponsorship costs and shares, including how to increase the monthly amount for one individual sponsor who wants to pay more than the standard sponsorship cost.

The same process can also be used if you need to decrease the monthly amount for an individual sponsor.

Depending on what you want to change, you can:

1. Increase or change the monthly amount for one individual sponsor (or decrease it)
2. Bulk update the Cost Per Share for all current and new sponsors
3. Update the Cost Per Share for new sponsors only
4. Update the number of Shares available per Sponsorship

Increase the Monthly Amount for One Individual Sponsor#

Have a supporter who wants to pay more (or less) each month than the standard sponsorship amount?

You can set a different sponsorship amount for an individual sponsor without changing the standard Cost Per Share or affecting any other sponsors.

For example, if your standard sponsorship cost is $40/month, but one supporter wants to give $50/month, you can update just that supporter’s sponsorship amount.

You can also use these same steps to decrease an individual sponsor’s monthly amount, if needed.

Here’s how:

1. From the Supporter record, select the Sponsorship to view the Sponsorship-Supporter record
2. In the top right of the page, click Actions > Edit Sponsorship Supporter
3. Update the number of Shares and/or the Total Amount
   • Updating the Total Amount will automatically adjust the recurring donation amount for that supporter beginning with their next scheduled donation
4. Scroll down and click Save Changes

This change applies only to that individual sponsorship supporter. It does not change the standard sponsorship cost or the recurring donation amounts for other sponsors.

What if this is a new sponsor?

If a new sponsorship supporter wants to pay more than the standard sponsorship amount, first set up the sponsorship and recurring donation using a future start date.

Then, follow the instructions above to update the supporter’s Total Amount before their first scheduled donation.

The same process can be used if you need to set a new sponsor’s amount lower than the standard sponsorship amount.

Important Note About Past Due Calculations

Increasing the Cost Per Share and/or number of Shares may affect the Past Due calculations for the Sponsorship-Supporter record because REACH will track giving based on the new amount.

If needed, an admin can Mark as Current for the record going forward.

When using Mark as Current, you may see a Skipped notice listed under Donations on the Sponsorship-Supporter record. This simply indicates that REACH is disregarding the previously expected amount to correct the record. It does not mean an actual payment was skipped.

Bulk Update Cost Per Share for All Sponsors#

Use this option when you want to change the standard Cost Per Share and have the new amount apply to both current and new sponsors.

For example, your organization may want to increase the Cost Per Share of a Sponsorship Type from $35/month to $40/month and update all sponsors to the new amount.

With a bulk update:

• Current sponsors will be updated to the new Cost Per Share
• Their applicable recurring donations will be updated
• New sponsors will also use the new Cost Per Share
• You will have the option to send a notification to current sponsors about the change

To learn how to complete this update, view our Bulk Update Cost article.

Update Cost Per Share for New Sponsors Only#

Use this option when you want to change the standard Cost Per Share for a Sponsorship Type without changing what your current sponsors pay.

For example, if you increase the Cost Per Share from $30/month to $40/month:

• New sponsors will be charged $40/month
• Current sponsors will continue to be charged $30/month

Current sponsors’ recurring donation amounts will not change.

To change the Cost Per Share or number of Shares available for a Sponsorship, edit the Sponsorship Type.

Here’s how:

• From the left-hand side of your Admin Console, click Sponsorships > Sponsorship Types
• Next to the Sponsorship Type you want to update, click Edit
• Next to Cost per Share, enter the new amount
• If needed, update the number of Shares
• Scroll down and click Save Changes

Important: The new Cost Per Share will only apply to new sponsorships started after the update. Current sponsors’ recurring donation amounts will not change.

For example, if you increase the Cost Per Share from $30 to $40, new sponsors will be charged $40 per share, while existing sponsors will continue at their current $30 per share amount.

If you want to update the recurring donation amounts for all current sponsors as well, use the option to Bulk Update Cost Per Share for All Sponsors.

See our Bulk Update Cost article for complete instructions.

Update the Number of Shares for a Sponsorship#

Organizations can also update the number of Shares offered per Sponsorship.

For example, you may want to change a Sponsorship from requiring 3 Shares to 5 Shares to be considered fully sponsored.

Here’s how:

• From the left-hand side of your Admin Console, click Sponsorships > Sponsorship Types
• Next to the Sponsorship Type you want to update, click Edit
• Next to Shares, enter the new number of Shares
• Scroll down and click Save Changes

The updated number of Shares will apply to new sponsorships started after the update.