Resending a Receipt

REACH allows admins to mail or email a receipt from the Admin Console to a Supporter upon request.

Here’s how to print a receipt to resend to a Supporter:

  • From the Supporter Record or the Donations Module, find the correct donation
  • Next to the Donation, click Actions and select Print Receipt
  • Choose the Donation Receipt or other template and click Generate to obtain a PDF of the receipt 
  • You can then print or attach to an email to your donor

Note: The Donation Receipt template is located in Mail Merge templates and can be customized there, as well as other thank you and receipt templates.


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